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man wearing VoyueLens™ KA62 black frame eyeglasses while listening to music with over-ear headphones
Questions?

We're here to help with sizing, styling and anything else, 365 Days Warranty, Extended 30 Day Returns, Expedited Shipping

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We are available from Monday-Friday to answer your questions.
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Need to contact us? Send us an e-mail at hello@voyuelens.com

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Our warehouse

580 McKinney Rd,
McKinney, TX 75071

Mon - Fri, 10am - 6pm
Saturday, 11am - 5pm
Sunday, Closed

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FAQs

Below are some of are common questions

Prescription lenses require careful customization, which usually takes 3-7 business days to produce. After production, your order will be shipped.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

When we have received your order, you will automatically receive an e-mail confirming your order.

  • If you want to change your prescription or address, you may reach us by WhatsApp chat or email.
  • Chat Hours:
    Mon. - Fri. 7:00 AM - 6:00 PM (PT)
    Sat. - Sun. 2:00 PM - 6:00 PM (PT)
    (You can click on the WhatsApp chat button in the lower right corner)
  • Email us:
    Send us an email message via hello@voyuelens.com
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